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Welcome to

Gladstone Airport

Your gateway to the Gladstone Region

Airport Guide

ten28 cafe crten28 coffee van sq

Coffee, Snacks & Catering

No matter where your travels take you, Café ten28 is here to make your journey memorable. Visit us outside the arrivals area at the Café ten28 Coffee Van or unwind in the Departure Lounge with a delicious meal at Café ten28.

For businesses, don’t forget to reach out about our corporate catering, we’re excited to help make your next event or meeting something to remember.

At Café ten28, you’re always greeted with warmth, quality, and a little something special. We look forward to serving you soon!

Gladstone Airport

Phone: (07) 4977 8800

Email: [email protected]

31 Aerodrome Road, Clinton QLD 4680

31 Aerodrome Road, Clinton QLD 4680
Gair departures pano

Drop Off & Pick Up

A two minute drop off and pick up zone is located outside the Departures section of the Terminal. Drivers are not permitted to leave their vehicles.

Vehicles parked in loading zones for more than two minutes will be moved on or be subject to fines under Gladstone Regional Council Local Law No.5 (Parking) 2011 – Subordinate Local Law No.5 (parking) 2011.

Café ten28

Café ten28 is also here to make your travels more enjoyable. Grab a quick coffee at our Coffee Van outside the arrivals area, or relax in the Departure Lounge with a delicious meal before your flight.

When it comes to exceptional food, heartfelt service, and catering that stands out, Café ten28 has you covered. Contact us today on 0488 352 542 to plan your catering or any general enquiries, and experience the warm and inviting touch we bring to every bite!

NEW LOGO CAFE ten28 Black
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Accessibility

Ammenities
Disability Access & Parking
Passengers With Special Circumstances
Accessible Parking

Amentities Information

Toilets

Public toilets (including facilities for particular needs people) are available in the Check-In, Arrivals Hall and Departures Lounge.

Parent’s Room

Parents rooms are located at the Check-In area and Departures Terminal.

Disability Access & Parking

Gladstone Airport provides facilities for passengers with disabilities and special needs.

Airlines are responsible for the facilitation of passengers with disabilities and special needs from check-in to baggage collection. Passengers must inform their airline or travel agent of any special requirements at the time of booking including any temporary or permanent limits to mobility or vision to enable necessary arrangements.

It is also important to check with your airline if medical clearance is required by the airline for your specific circumstances. Each airline has different guidelines on the carriage of people with reduced mobility and requirements for additional assistance. In general, airlines advise booking at least five days in advance of travel and advising of special requirements at time of booking.

Access Information

The wellbeing of all passengers and visitors to Gladstone Airport is our highest priority. Gladstone Airport provides the following facilities for disabled travellers and visitors:

  • Wheelchair access
  • Lift access
  • Signage for blind people is in braille
  • Hearing loops in designated areas for equipped Hearing Aides
Disabled Facilities
  • Disabled toilets are located in the Check-in area and the Departures Lounge, opposite boarding Gate 3
  • Braille notices and floor textures
  • Ramps
  • Airlines make audio calls for boarding aircraft which will also be transmitted over the hearing loop
  • Gladstone Airport security screening officers will provide assistance to passengers at the screening point

For more information – please click on the following links:

Passengers With Special Circumstances

Passengers or visitors with special circumstances may require a private security screening. This may take more time and should be factored into planning ahead of your flight. If you have any questions or concerns, please speak with one of our friendly screening officers.

For More information regarding screening process follow the link to Travellers with special circumstances (e.g. medical conditions, vision or hearing impaired or with children)

Gair departures pano

Accessible Parking

Accessible parking spaces are available in all public car parking areas and are clearly sign posted.

The accessible parking within the short-term car park is located close to the terminal entrances.

The accessible parking in the long-term car park is located close to the walkway access to the terminal.

Gladstone Airport parking and transport
gair amenities pano

Ammenities Information

Toilets

Public toilets (including facilities for particular needs people) are available in the Check-In, Arrivals Hall and Departures Lounge.

Parent’s Room

Parents rooms are located at the Check-In area and Departures Terminal.

Accessible Parking

Accessible parking spaces are available in all public car parking areas and are clearly sign posted.

The accessible parking within the short-term car park is located close to the terminal entrances.

The accessible parking in the long-term car park is located close to the walkway access to the terminal.

Parking Details and Pricing
Gladstone airport hire cars
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Disability Access & Parking

Gladstone Airport provides facilities for passengers with disabilities and special needs.

Airlines are responsible for the facilitation of passengers with disabilities and special needs from check-in to baggage collection. Passengers must inform their airline or travel agent of any special requirements at the time of booking including any temporary or permanent limits to mobility or vision to enable necessary arrangements.

It is also important to check with your airline if medical clearance is required by the airline for your specific circumstances. Each airline has different guidelines on the carriage of people with reduced mobility and requirements for additional assistance. In general, airlines advise booking at least five days in advance of travel and advising of special requirements at time of booking.

Access Information

The wellbeing of all passengers and visitors to Gladstone Airport is our highest priority. Gladstone Airport provides the following facilities for disabled travellers and visitors:

  • Wheelchair access
  • Lift access
  • Signage for blind people is in braille
  • Hearing loops in designated areas for equipped Hearing Aides
Disabled Facilities
  • Disabled toilets are located in the Check-in area and the Departures Lounge, opposite boarding Gate 3
  • Braille notices and floor textures
  • Ramps
  • Airlines make audio calls for boarding aircraft which will also be transmitted over the hearing loop
  • Gladstone Airport security screening officers will provide assistance to passengers at the screening point

For more information – please click on the following links:

Travelling with pets

Pet travel is arranged through the respective airline freight process. Passengers should not bring pets into the Airport Terminal.

Qantas Freight

Qantas Freight will take care of your pets. For more information please visit this link. For bookings and enquiries – Phone 13 12 13 For local enquiries – Phone 07 4978 3558

Toll Air Express

Toll Air Express is the designated freight provider for all Virgin Australia domestic services – except for those operated by Virgin Australia Regional Airlines, please visit this link. For rates and quotations contact Toll Priority 07 3635 4800 

Lost & Found

  • If you have lost an item in the terminal or around the airport precinct please complete the form below to lodge an enquiry.
  • If you have lost an item on a flight/ at an airline lounge or left luggage behind on a flight or carousel, it’s best to contact your airline directly. Click here for a comprehensive list of airline contact details.
  • Please note, hazardous, unhygienic and perishable items will be disposed of on the same day or as deemed appropriate by Gladstone Airport. Gladstone Airport generally keeps found items for a period of 4 weeks.
  • All items which are unclaimed or uncollected after 4 weeks will be disposed of securely. Depending on the nature of the item, the unclaimed or uncollected item may be donated to a charitable organisation or disposed of as waste.

Lost and Found Enquiry

MM slash DD slash YYYY
Pick the closest area of the airport you may have lost your item.
Please include as much information as possible to help us identify your item.
If you have pictures of the item this will help us identify what we are looking for
Accepted file types: jpg, png, Max. file size: 100 MB.

Gladstone Airport Counter carry on
Clinton
Gladstone, Queensland
Airport Operations Email
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